PRIVACY POLICY
In compliance with the Nigeria Data Protection Act (NDPA) 2023 and other relevant data protection laws, Blueprint Universe Ltd (“we,” “our,” or “us”) is dedicated to safeguarding users’ privacy and personal information.
This Privacy Policy describes how, when you visit our website or use our services, we gather, utilize, keep, disclose, and safeguard your personal information.
By using our services or visiting our website, you attest that you have read and comprehended this privacy statement.
- The NDPA 2023’s Legal Foundation for Data Processing
We process personal information in accordance with one or more of the following legal justifications:
The data subject’s consent; the execution of a contract or actions taken before entering into one; adherence to legal requirements; and legitimate business interests, so long as they don’t supersede your rights
- Personal Information We Gather
2.1 Details You voluntarily provide
We could gather:
Information supplied via contact forms, service request forms, email, or WhatsApp; full name; phone number; email address; physical or geographic location; documents, files, or materials submitted for business, academic, or digital services
2.2 Data Gathered Automatically
We may automatically gather the following information when you visit our website:
IP address, device type and browser, operating system, pages viewed and time spent, and sources of referrals
This information is only gathered for analytics, security, and website enhancement.
- The Reason for Gathering Information
Your personal information may be used to:
- Manage and provide requested services;
- Get in touch with you about projects or questions;
- Enhance the functionality, content, and user experience of websites;
- Keep internal business records; and
- Adhere to relevant Nigerian laws and regulatory requirements.
We don’t trade, rent, or sell personal information.
- Third-Party Advertising & Google AdSense
Google AdSense and other third-party advertising partners may display ads on our website.
Based on your visits to this and other websites, these partners may display relevant advertisements using cookies, web beacons, or comparable technologies.
By going to Google Ads Settings, users can choose not to receive tailored advertisements. Third-party advertising cookies are not under the control of Blueprint Universe Ltd.
- Tracking technologies and cookies
Cookies are little files that are saved on your device to improve the functionality of websites.
Cookies are used for the following purposes: to better understand user behavior; to analyze traffic and performance; to enhance navigation and content relevancy; and to support analytics and advertising services.
You can use your browser’s options to turn off cookies. Some functionalities of websites may not function properly if cookies are disabled.
- Data Security & Storage Procedures
In accordance with NDPA 2023 standards, Blueprint Universe Ltd. employs appropriate organizational and technical precautions to prevent unauthorized access, loss, abuse, alteration, or disclosure of personal data.
However, there are risks associated with data transmission over the internet, and no solution is 100% safe.
- Preservation of Data
Personal information is only kept for as long as is required to:
- Complete service commitments;
- Comply with legal, accounting, or regulatory requirements.
Subject to any applicable legal requirements, clients may request the deletion of their data.
- Rights of Data Subjects (NDPA 2023)
You have the following rights under the Nigeria Data Protection Act 2023:
- Access your personal data;
- Request that inaccurate data be corrected;
- Request that personal data be deleted (if applicable);
- Withdraw consent at any time;
- Object to specific data processing activities; and
- File a complaint with the Nigeria Data Protection Commission (NDPC).
You can make requests by contacting us via our official channels.
- Links to Third Parties
There may be links to external websites on our website. We have no control over the content or privacy policies of these websites.
- Data on Children
We don’t intentionally gather personal information from kids younger than 13. Any such information found will be removed right away.
- Updates to Policies
There may be periodic updates to this privacy statement. Continued use of the website signifies acceptance of the changes that will be announced on this page.
- Contact Details
Please use the appropriate channels provided on our website to contact Blueprint Universe Ltd. with any privacy-related questions or requests for data.
COOKIE POLICY
In accordance with Nigerian data protection laws, this Cookie Policy describes how cookies and related technologies are used on our website.
- Cookie Types
Advertising Cookies: Used by Google AdSense and related platforms;
- Analytics Cookies: Help monitor website usage and performance;
- Essential Cookies: Needed for fundamental website functioning
- Cookies from third parties
When you engage with analytics tools or adverts, third-party services may install cookies on your device. These cookies are not within our control.
- Controlling Preferences for Cookies
Through your browser’s settings, you may control or disable cookies. Consent to the use of cookies is implied by continued use of the website.
- Assent
You agree to the use of cookies in line with this policy by using this website.
CANCELLATION AND REFUND POLICY
Cancellations and refunds for services provided both domestically in Nigeria and abroad are governed by this policy.
- Service Characteristics
Blueprint Universe Ltd. only offers professional, personalized services; it does not offer tangible products. Refunds are restricted once work has started since they are customized.
- Cancellation Policy: Subject to administrative fees, cancellations made prior to the start of work may be eligible for a full or partial refund.
- In general, there are no refunds for cancellations made after work has started.
- Eligibility for Refunds
Only the following situations qualify for refunds:
- Two-way written agreement between the parties;
- Blueprint Universe Ltd.’s inability to provide the agreed-upon service;
Requests for refunds must be made within 48 hours of the problem being discovered.
- Non-Refundable Circumstances
Refunds won’t be given for:
- Changes of heart after the start of the service;
- Delays brought on by incomplete or delayed client responses;
- Outcomes beyond our control (grades, job offers, approvals, admissions, funding);
- Services provided within the agreed-upon scope
- Changes Rather than Returns
In accordance with the original service agreement, acceptable changes may be provided in place of refunds when appropriate.
- Processing Refunds
Subject to Nigerian bank or platform processing timelines, authorized refunds will be issued using the original payment method in a fair amount of time.
- Modifications to Policy
This policy is subject to change at any time. Acceptance of the updated policy is indicated by your continued usage of our services.